Charity Recycling Appeal – Terms and Conditions

In order to get the most out of your recycling appeal, please take note of the following:

1) Price

Please refer to the Recycling Appeal price guide for a list of the latest values for all of the inkjet cartridges, toner cartridges and mobile phones that we accept.

The types of product we accept and the prices we pay can vary on a monthly basis.

If you are in any doubt as to the acceptance value of any cartridge or mobile phone please call our customer services team on 08451 30 20 10.

2) Acceptance

A full list of items that we can recycle are listed on our price list.  We cannot accept toner bottles, ribbons, Epson inkjet cartridges, refilled or remanufactured cartridges, analogue phones, mobile phone cases or chargers, pagers or other electronic equipment. 

Broken cartridges have no value so please ensure your cartridges are packed carefully prior to collection.  Please refer to our packing and collection instructions for more information.

3) SIM Cards

Recycling Appeal will not accept liability for any loss of data incurred in the event of SIM cards and customer data not being removed from handsets.  Any charges, payments, losses or associated costs with any handset returned to us shall be the sole responsibility of the handset owner.  

Any SIM cards received will be destroyed and disposed of appropriately.

4)Payment

Payments will be issued on a monthly basis providing your account has reached a minimum of £30.  Payments will be made by cheque or BACS depending on which method you have requested.

5) Postage and Collections

Recycling Appeal does not take any responsibility for items lost or damaged during transit.  Please refer to the packing and collection instructions to ensure your items reach us in the same condition as they were sent.

For Waste Handling and Duty of Care information please click here